This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
Residential Mold Services
Toxic Lead Testing, Radon Gas Testing, Indoor Air Quality Testing,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
As a multi-year Super Service Award Winner, we are a local, family-owned company that specializes in remediating mold and fixing the problem that caused the mold in the first place so that it will not return. We are known for our promptness (a must in real estate transactions!), friendliness, professionalism, and customer service. We give free estimates, are licensed, and guarantee our work.
Business highlights
Veteran owned and operated
21 years of experience
Services we offer
Mold remediation, crawl space/attic ventilation improvement, vapor barriers (crawl space), attic and crawl space fans, sump pump systems, clean space encapsulation systems, perimeter drain water management systems in crawl spaces, air quality testing, swab testing, ERMI (Environmental Relative Moldiness Index) testing, and mold inspections.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.963 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 63 reviews
Michelle L.
Oct 2024
The two staff members that came to complete the remediation in our basement did a fantastic job! The office staff was also friendly, quick to respond, easy to schedule, and explained the process thoroughly. We're very pleased with our overall experience with this company!
Response from Residential Mold Services
"Thank you for taking the time to leave your review! You were a pleasure to work with - we appreciate you!!"
Ben H.
Sep 2024
Good and efficient Service
Response from Residential Mold Services
"Thank you for taking the time to leave a review! We appreciate you and your opinion!"
Diana L.
Aug 2024
Perfect. Great communication, very friendly, prompt, and professional. Very knowledgeable. Good availability.
Response from Residential Mold Services
"Thank you for taking the time to leave a review! We appreciate you!"
Jeffrey B.
Nov 2023
From start to finish, RMS helped make my mold remediation go smoothly. Always quick to answer questions and concerns. Workers showed up on time and were professional. I would hire this company again, if needed.
Response from Residential Mold Services
"Thank you so much for your kind words! You were a pleasure to work with and we appreciate you!"
James A.
Jul 2022
Mold mediation went amazing well. A professional group from management to the Mediation worker- bees did a fantastic job and fulfilling all “Expectations” at very fair price. I’m thankful For integrity of these mediation experts.
Response from Residential Mold Services
"Thank you for taking the time to leave a review! You are so kind and wonderful to work with! We appreciate YOU and your business!"
Shawn S.
Feb 2022
Everything went great. They came in and got everything taken care of the same week. I'd highly recommend RMS, they were professional, courtesy, and straightforward on what was needed and pricing. They are now my goto from now on for this type of work. Thanks again RMS Team.
Response from Residential Mold Services
"Thank you for your kind review! We appreciate your opinion and value YOU! You were great to work with - thank you!"
Kim S.
Dec 2021
Very pleased with the prompt response I received from getting an appointment to completion of the work. Customer service is top notch and work was high quality. Definitely would recommend RMS.
Response from Residential Mold Services
"Thank you so much for your kind review! We appreciate you taking the time to review our company. You were a pleasure to work with! Thank you!"
Sandra S.
Nov 2021
All went very well! The project was a great success and the home is odor free and fresh. The staff is awesome, professional and knowledgeable. We highly recommend this company. You will not be disappointed!
Response from Residential Mold Services
"Thank you so much for your kind review! We appreciate you and value your opinion!"
SUSAN W.
Dec 2019
It went well. Total cost was $7200.
Response from Residential Mold Services
"Thank you for taking the time to leave a review! We appreciate you!"
Stephen L.
Nov 2019
They made it sound like a significant amount of work, it was not. I paid $400 for 10 minutes of work. I took issue with it and they insisted that they’d cut me a break just for showing up. These guys are bad news, avoid.
Response from Residential Mold Services
"We provided a detailed written proposal with the scope of work to which Mr. [Member Name Removed] agreed to and signed. We have been trying to get paid for this work for three months since Mr. [Member Name Removed] was not there at the time of service. We had three crew members working on this project and were there much longer than the ten-minute time frame he claims - again, he wasn't even there or else we would have been paid at the time of service. There were no complaints about the price, service, or any other aspects of the project until we insisted on payment."
John M.
Mar 2019
We discovered mold under our bathroom floor on a Wednesday. I called RMS and Dean Dowdell (owner) came to the house the next day to give us an estimate. In the process of doing his inspection for the estimate, he discovered that our sump pump had stopped working. In order to treat under the bathroom in the crawl space, he needed the water removed. He included pumping out the water and replacing the sump pump. Dean told us that the would take up the vinyl floor in the bathroom and remove several inches of drywall and then treat and encapsulate all of the mold. He gave us the estimate on the spot and it was very reasonable, considering the work to be done. We were leaving for a vacation the next day, so we scheduled the work for while we were away. We came home; all the work had been done; and the entire area had been cleaned up. I hope we never have a mold issue again, but if we do we will call RMS.
Response from Residential Mold Services
"Thank you for your kind review! You were a pleasure to work with!"
JOHN B.
Dec 2018
The owner, Dean, came out the very next day after I called. He took about 30-40 minutes inspecting my situation and said I could probably take care of it myself and then advised me on how. I tried to pay him for his time but he said it was not necessary, Would use again.
Myrene B.
Oct 2018
It went fine. One suggestion is to snap a quick before and after photo since most of us don’t crawl around in our attics, thus it is hard to assess the work quality.
Response from Residential Mold Services
"Thank you for your review! If you would like for us to take pictures, we would be more than happy to."
Rick B.
Jun 2018
Everything was explained thoroughly and was performed on time (actually quicker than expected). Pricing was very reasonable for service done compared to others.
Response from Residential Mold Services
"We appreciate you and your business! Thank you for your kind review!"
Phil S.
Jun 2018
Arrived on time & completed within the stated time.
Response from Residential Mold Services
"Thank you for your kind review! We appreciate you taking the time to leave a review!"
Jeff C.
May 2018
The owner came out right away to inspect and discuss options to address my mold mildew issue. The technicians arrived right on time, were courteous and completed the task on time. RMS price was very good. Highly recommended.
Response from Residential Mold Services
"We appreciate you [Member Information Removed] your business! You were a pleasure to work with!"
LISA C.
Nov 2017
Not all services were completed as agreed to but once it was brought to Dean's attention, he made sure to correct the situation and problems.
Response from Residential Mold Services
"Thank you for your review!"
Fran R.
Sep 2017
Just fine.
Response from Residential Mold Services
"Thank you for your business - we appreciate you!!"
Teri C.
Jul 2017
The owner of the company communicated with me exactly what they would do, and how much it would cost. His technicians were punctual, very polite and cleaned up afterward!!
Response from Residential Mold Services
"Thank you for your kind review! We appreciate you and your business!"
Philip B.
Jun 2017
They looked and determined quickly was just stain and no mold, so no services were needed. They were there on time and were very professional and friendly
Response from Residential Mold Services
"Thank you for your kind words! You were a pleasure to work with!"
David P.
Apr 2017
Went well! Responsive. They informed me what they could do and what I could do to bring the price down. It was a very good experience.
Response from Residential Mold Services
"We appreciate your business! It was a pleasure working with you!"
Will S.
Oct 2016
Great team. Very professional and knowledge. They were in time and the job was done exactly as planned.
Response from Residential Mold Services
"You were a pleasure to work with! Thank you for your business!"
Will S.
Sep 2016
Fantastic. Crew was punctual, professional and really knew their stuff. Great communication from the office staff too. Will definitely use again
Response from Residential Mold Services
"Thank you for your kind words! We appreciate you and your business!"
Lois B.
Sep 2016
unknown
Response from Residential Mold Services
"Thank you for your kind review! We appreciate you and your business!"
Lauren R.
May 2016
It went very well. For the inspection and quote, they were on time, polite, friendly and professional. For the service they were on time, polite, quick, thorough, and friendly.
Response from Residential Mold Services
"Thank you for your kind review! We appreciate you!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Residential Mold Services is currently rated 4.9 overall out of 5.
Residential Mold Services accepts the following forms of payment: CreditCard
Yes, Residential Mold Services offers free project estimates.
No, Residential Mold Services does not offer eco-friendly accreditations.
No, Residential Mold Services does not offer a senior discount.
No, Residential Mold Services does not offer emergency services.
Yes, Residential Mold Services offers warranties.