Multi Service Network

Troy was very nice. Called me back right away and was on time for our appointment the next morning. Fixed the ice maker for a reasonable price. Will definitely use this company again! A+++

First visit was done quickly. The replacement needed was discussed and approved to be ordered. There was no follow-up from Multi=Service after that point. Took over three weeks with repeated calling by customer to find out whether the part had arrived. After the fourth week and another call to the company, the part was finally installed.

I paid him for the job which he failed to do. I still had to call aother reparit person to repair the machine which they did and provided a garauntee. Will not use Troy again or refer him tp anyone

Called me right away when I submitted the request, but then lost my information and never followed up to schedule an appointment (promised next day service and would call next day to schedule). Had to call. Once I called was able to get it fixed quickly and at a reasonable price.

Service was fast, efficient, and when promised.

Here on time scheduled. Did great work, we did not even actually need a repair, and they were honest with us about that!

Troy and Bert were very professional. We have an ancient refrigerator that they breathed new life into! We'll definitely call them for our next appliance repair job.

We have a Sub-Zero Wine Cooler and it was not cooling properly. We thought we were going to have to replace the cooler which would have been very expensive. Multi-Service Network was able to diagnose the problem and fix it and the cost was reasonable - ~$150 vs $2000 to replace the cooler! The answering of phone calls on the front end could be a bit more professional but Troy was courteous and solved our problem.

Wonderful !!!!!!!!!!!!!!!!! Thanks again

Contacted service repair at 7:00 am to repair my refrigerator. They said they would call me back at 9:00 with a scheduled time. No call back at 9:30 and recalled and they said they would be out between 1 and 4. At 4:00 pm no show. Called twice before I could contact someone. Service guy showed up at 5:20 and interfered with our dinner time. They replaced the starter relay and my unit is working. The service guy was courteous and did a good job. The only problem I has was responsiveness to my inquiries and timeliness repair.

Troy made contact quickly after making appointment request. Our Tech (Bert) was great...accomodated our schedule requests and communicated well. Their pricing was reasonable...when a repair complication arose, Bert ensured there were NO SURPRISES. They saved us from having expense of replacing the appliance. We will recommend them to our friends and would call them again, if needed. Thanks again Troy and Bert! ~RA

Contacted me immediately. Came when they said they would be here. Repaired my dryer and called my attention to a recall on the type vent I was using. Replaced the vent. Reasonable charge. Very courteous.

initial response time was very quick, must be automated w/ the internet and click of a button. service was good. quoted service time was decent, but slight delay on actual quoted arrivval time. repair time was decent. and not knowing much about fridge repairs I assume it was reasonable.

Service was very good, technician was friendly and professional. However, he had dirty hands and left black finger prints on my frig in and out as well as the freezer. Clean hands would have made him perfect and since no one is perfect, I would recommend your service to my friends and family. Clean up those hands Troy. Great Job!

Helpful and nice. Did a good job.

He was a bit late, but did call to let me know. When he arrived he was able to diagnose the problem with my washing machine and fixed it right away. Very reasonably priced. I will be using them again.

Troy did a wonderful job.

Service was performed on day quoted, the time fram was till 5 PM. We did not receive a call stating the tech would be coming but is late. Tech arrived about 5:30 and was very friendly and made the repair. Overall very pleased

Ran a little late in getting to the job site but charged a fair price for the repair.

Very professional

Charged to come out on the first visit but did not discuss this charger prior to arriving. Could not find the GE parts to complete my requests however I found them easily online from GE and ordered myself.

They called and set an appointment right away. They fit me in the very next day and showed up when they said they would. The young man that repaired my dishwasher was extremley polite and effecient. I was very impressed!

Called that he was running late, was timely in his repair. Overall, good experience.

Troy called me to schedule an appointment before I could even write down his number from Service Magic website. He offered to get somone out the same day, but that didn't work for me. The repair man was later than expected but he called 3 times to give me updates on when he would arrive. The repair man was very fast and I thought the price was very reasonable. I would definitely use Multi Service again.

Did the repair - the machine then failed again a few weeks later