Molly Maid of S. Silicon Valley

fast, kind

N/A

Molly Maid was awesome! Happy to have a clean house again!

They did a wonderful job. My house now sparkles. I will definitely use them again for my spring cleaning!

Molly Maid came to my new house and spent a significant amount of time getting into all the nooks and crannies, even the blinds over the tub and areas I hadn't thought of. The cleaners were efficient and the house always smells fresh (not like bleach) when they leave. I now have them on a bi-weekly cleaning schedule so that I only have to do the touch ups. When I have specific items they need to know, I tell them directly or call the office to get the message out (ie. informing them that if I have a dirty copper pot, it doesn't sit in the sink while they clean the counter. All it takes is once and we're good to go thereafter.)

They were on time (2 of them). One of the bathrooms had tough stains. Did a good job of cleaning it.

Staff was excellent, they were always on time and did an amazing job. Will recommend anybody and everybody to hire them. True value for money.

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I have a very difficult house to clean. It went well.

Great work. Very through, and cleaned all surfaces inside and out. Very happy with the results.

They were able to fit me in and did a great job. They needed a bit more time than I initially paid for because it was such a big job and the rates for that were very reasonable. The two women who came were both very hard workers.

Went over budget

It went very well.

The worst cleaning service ever. I spent 3 hours cleaning after they left. Did I mention they were supposed to arrive between 10-noon and got there at 2:50?!? Didn't touch the baseboards or the the oven drawer, the drawers in the fridge were not taken out, so the dirt behind them and the shelves was not cleaned. They even missed cleaning the rim of the toilets!! Disgusting.

Great, would definitely use them again.

unknown

<p>This was a $153 big deal purchase for four hours of housecleaning. It was fine. I ended up needing more because the house was needing more help. I used them for a couple of more hours. I did not price other people so it is hard to grade the price category. I would say their price is fair. It ended up even after I purchased more time there were certain areas that needed more attention, that they did not have time to do. They were very responsive. I think they were on time, as I remember. </p>

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They were late. They were pretty efficient. They weren't here for three hours. It was rapid. They were here for an hour and a half. They were professional. They're mostly Spanish speaking but they understand English very much.

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I wrote down that the housecleaners were coming on Tuesday between noon and 2 since I had book club the following night. My son had a doctor's appointment, so my daughter agreed to stay home until she had to leave for work at 4:15. She texted me at 2 to tell me they weren't there yet, so I called to see what was going on. Molly Maid said they had me down for a 2 to 4 arrival, which clearly wasn't going to work. The woman I spoke to rescheduled for Wednesday. <br /> ,The cleaners showed up within the window agreed upon. I asked them to clean both bathrooms, and vacuum, dust and mop the kitchen, living room, family room and hallway. If they had time, I asked them to clean all of the door jams. I clearly wrote this down, since I work at home and had an afternoon full of conference calls. <br /> The cleaning went fine -- I have no complaints there. The floors were clean, bathrooms looked great, and everything was dusted. But, I would not have these two women back. I'm not sure what their problem was, but all I got from them was a snarky attitude. I don't know why, but it made me uncomfortable. <br /> They said they were done 15 minutes early, no door jams cleaned, and I was fine to have them leave, even though they owed me 15 minutes.  <br /> There was no follow up from Merry Maid. <br />

Everything was cleaned very nicely. We had expressed that we wished for them to spend most time in the living & dining areas. They started in a bedroom so we weren't sure that they had understood us. <br />

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