Reviews
4.934 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 0% | ||
| 0% | ||
| 3% | ||
| 0% |
Showing 1-25 of 34 reviews
Brenda O.
Oct 2025
Mason was the repairman who fixed my GE microwave. He arrived at my home at the time we had scheduled. Mason went right to work and diagnosed the problem within the first half hour. Unfortunately, Mason needed a new part to do the repair. He located the part and gave me the new cost of this service. I OK'd the price, and he left to get the part. When he returned, he finished up the repair. Mason did an excellent job and kept me informed throughout. He was a professional who took pride in his work. If you need service for any of your appliances, call Mason with Appliance Wizardz.
MaryAnn L.
Oct 2025
Mason did a great job. Explained what needed to get done and fixed it. I recommend him!!
Stephanie W.
Oct 2025
Yes Mason arrived at the time he said he would and assessed the issue, fixed it, explained everything in layman's terms to my husband and I. Very pleased with his work and will definitely hire him in the future!
Cody P.
Oct 2025
Mason was great, installed a new washer gasket for us on our front load LG washer. Saved us a lot of time and headache. Would definitely hire again!
Bob H.
Oct 2025
Mason was easy to work with. He followed up quickly and arrived on time. He was professional in all aspects of his work. I will hire him again when the need arises.
Gary M.
Oct 2025
Mason was prompt very reasonable and efficient in repairing my refrigerator. I HIGHLY RECOMMEND Appliance Wizardz and will use him again! Very nice young man! I asked for additional business cards I will give to anyone that needs an appliance repair!
Sue M.
Sep 2025
Mason provided excellent and timely service. He explained what he was doing, gave reasonable timelines, and my washer repair was successfully completed. I would definitely use Appliance Wizardz again.
Beverly H.
Sep 2025
Got the job done and then some. Was efficient and thorough !!
Gary S.
Sep 2025
Mason did an excellent job he was efficient quoted me prices. Very honest I was nervous at first getting someone off the Internet, but he did a great job. I highly recommend him great job with my dryer. I would trust him with any appliance honest and hard-working.
Samantha S.
Sep 2025
Mason came and fixed my issue the same day I called. He was professional and knowledgeable about my dryer problem. I recommend him for any appliance repair!!!!
Great job Appliance Wizard. I appreciate you!
Jim K.
Sep 2025
Mason did an outstanding job getting our ice maker to work. He staying in constant communication about when he would arrive. He quickly diagnosed the issue, made some adjustments to the ice maker, and it has been working as it should ever since. I definitely would give them a call.
Clark B.
Sep 2025
Very good professional.
Rachel B.
Sep 2025
Mason was very professional and helpful!
Nirvani A.
Sep 2025
I had a great experience with this appliance repair company! Mason was super helpful. Professional, efficient, and reasonably priced. Highly recommend!
Alejandro G.
Aug 2025
Very easy to work with, highly recommended
Jackson M.
Aug 2025
Best customer service I have ever had, making the KC area proud with incredible service
Stephen H.
Aug 2025
100% if you need work done on an appliance, this is who you want doing it.
Great service, punctual, fairly priced, trustworthy, and incredibly knowledgeable.
Adrian W.
Aug 2025
He was good he fix it
Marathon M.
Aug 2025
Quality work, professional, on time, would definitely use them again!
L C.
Aug 2025
The kid has an attitude. Does not show up on time, makes excuses. has zero certifications to back up any of his work. You can tell that the reviews are far from real and truthful.
Response from
"I am sorry if this is a legitimate review and this was your experience. We do what we can to provide a happy and helpful experience, so please send me a message so I can do whatever is needed to make this situation right. I have kept good relations with all of my customers and they all have my personal number. My company is licensed and insured. We have all necessary certifications for the type of work and service we provide."
Stephen H.
Aug 2025
Perfect execution of the tasks I required.
Caitlyn M.
Aug 2025
They were so nice and quick with getting the job done :)
Shanell D.
Aug 2025
The tech was professional and quick! He did a great job and I would refer this company to anyone.
Erin B.
Aug 2025
Very professional! Quick response time. Fixed dishwasher that was not pumping out water.
Keeping Mason's number for any future appliance needs!
Morgan P.
Aug 2025
Mason was absolutely phenomenal, and I truly cannot say enough good things about him! From the very beginning, he was kind, professional, and attentive. He took the time to actually listen to my concerns instead of rushing through, which made me feel valued and heard. He was patient in answering my questions, thorough in his explanations, and genuinely cared about making sure I was comfortable and confident. His attentiveness and compassion set him apart, and in the end I felt not only supported but also deeply appreciative of the level of care and service he provided.