Approved Pro
Ace Carpet Cleaning and Water Restoration
Carpets or Rugs Clean at Home, Carpets or Rugs Clean Offsite, Upholstery and Furniture Cleaning Service,
About us
Our goal is to provide friendly customer service and high quality cleaning results. We have hundreds of happy customers and are referred by individuals, property management companies, real estate agents, and a variety of different businesses. Upfront pricing and no hidden fees. All our work comes with a guarantee because we stand behind our work. Call us and you won't be disappointed!
Business highlights
Emergency services offered
20 years of experience
Services we offer
Steam Carpet Cleaning, Carpet Stretching & Repair, Tile & Grout Cleaning, Upholstery Cleaning, Wood Floor Cleaning and Sealing, Natural Stone Cleaning and Sealing, Interior Concrete Cleaning & Shining, and Scotchgard Carpet or Upholstery.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9139 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 1% | ||
| 2% | ||
| 1% | ||
| 0% |
Showing 1-25 of 139 reviews
Terence C.
Sep 2024
Excellent customer service beginning with a prompt response to my initial request. The process was thoroughly explained as we discussed the scope and cost of my project with the technician. The work was performed over two days, and my family can literally breathe easier thanks to a fantastic job by the technician.
Xotchil W.
Sep 2023
Travis was so knowledgeable and very helpful. His service was professional and answered all my questions.
Clara M.
Apr 2023
We had several jobs done by professional carpet expert Travis. Our carpet looks new as well as our sofas and lazy boy recliner. My ceramic tile floor sparkles like new. I am so grateful to have located Matthew the owner of Ace Carpet Cleaning. Matt & Travis are very professional Christian young men who truly care about doing a great job for their customers. Wanting to please their customers is their goal while doing their job. I definitely will be a return customer! ?
Diana O.
Mar 2023
Ace is everything you need in carpet cleaning, wood floors, duct cleaning, curtains, carpeted stairs, upholstered and leather furniture, tile & grout AND MORE! Matt has taken care of us many times after we moved into our home years ago, and the last two years Travis has transformed my mom's house after completing each of the services I mentioned above. They have become like family to us and we will continue to have them come back over and over again! Thank you Travis and Matt with Ace!
Sheila R.
Oct 2022
Matt did a great job with my wool rug. I will Definitely be using him again!
Response from Ace Carpet Cleaning and Water Restoration
"Thank you so much for taking the time to let us know how we're doing! We appreciate your feedback because we're always looking for ways to improve the service experience we deliver to our clients! Until next time be blessed. Please tell your friends and family about us."
Chris S.
Jan 2022
They did a great job very friendly everything looks great smells great they also did the rules in the bathroom. We would absolutely recommend and use again!!
Bobby B.
Apr 2021
Very well! Matt showed up on time and was very knowledgeable of the materials and different options for protecting the carpet/pad and explaining what he will be doing. He went the extra mile in making sure the new pad and cleanliness of the carpet was perfect. Definitely would hire again for carpet cleaning in current living situation and for future!
Jim F.
Jul 2020
Excellent job, right equipment, right knowledge and experience! Matt did a great job... all the floors now look great!
Manny R.
Jun 2020
I would absolutely recommend Matt to anyone that is particular about your furniture and scrutinizes quality. Matt is very knowledgeable, thorough, and genuinely passionate about what he does.
Don G.
Oct 2019
Matt was very thorough and we will hire him again
Response from Ace Carpet Cleaning and Water Restoration
"Thanks [Member Name Removed] Thorough is my middle name, Lol. It was nice meeting you and talking with you. Hope to see you in the future!"
Neil J.
Feb 2019
The areas without stains were cleaned very well. The upholstery was done great and now looks like new. They came back upon request to reclean areas that had extensive stains and Matt did these areas himself and did a fantastic job! This was not a quick 2 or 3 hour job as we have had in the past. Matt did a very thorough job and altogether spent over 10 hours here. Our carpets now look like new and it’s the best carpet cleaning we have ever had done.
Response from Ace Carpet Cleaning and Water Restoration
"Thank you for your feedback and letting us know how we're doing. Our goal on every job is to not only provide a great experience but achieve high quality results. We look forward to seeing you again!"
Patti D.
Sep 2018
It went well
Response from Ace Carpet Cleaning and Water Restoration
"Thank you for inviting us into your home, it was a great pleasure meeting you. We look forward to servicing your home again in the future."
Emily W.
Aug 2018
Great! Bad stains are gone!
Response from Ace Carpet Cleaning and Water Restoration
"Awesome! I'm glad you were happy with our services!! Thanks for taking the time to leave us a positive review.Please pass the word on to friends or family."
Aurelie U.
Aug 2018
I've been using them before and always provides an excellent customer service.
Response from Ace Carpet Cleaning and Water Restoration
"Thank you, and it’s always a pleasure doing business with you. Will see you soon?"
Aurelie U.
Aug 2018
It went well,they are respectful and professional.
Response from Ace Carpet Cleaning and Water Restoration
"Thank you [Member Name Removed] truly a pleasure meeting you and working in your home. You are very welcome and we look forward to seeing you in a couple of months."
Christopher R.
Aug 2018
Matthew did an excellent job removing stains and discolorations from our carpet that wouldn't come out with other methods we tried. The price was good especially for the large amount of work required and not having to install a new carpet! He was able to show up fast within the few days we had available from the time of scheduling.
Response from Ace Carpet Cleaning and Water Restoration
"Thank you . We have encountered a variety of situations with stains and discolorations so we always come prepared. Glad you are happy with our services and we appreciate you calling us! Please pass the word on to friends or family."
CATHY L.
Jul 2018
I am super impressed! Matt did an amazing job and was readily available when we needed him. He did such a great job on all our carpets, we had him come back and do our tile. All the grout is back to its original color and resealed. It looks awesome. I would highly recommend this company. I will always use this company for our carpet/tile cleaning needs.
Response from Ace Carpet Cleaning and Water Restoration
"That is so awesome! I'm really glad y'all are happy with our services. It was a real pleasure meeting your family. Your husband is especially cool too. Really enjoyed our conversation. Y'all take care and we'll see you next time!"
Pamela W.
Jul 2018
The light colored Berber carpet hadn’t been cleaned in a while but Matt did and excellent job. Never thought that the carpets could look so good. We will definitely use him again.
Response from Ace Carpet Cleaning and Water Restoration
"Thank you for your feedback and letting us know how we're doing. Our goal on every job is to not only provide a great experience but achieve high quality results. We look forward to seeing you again!"
Andrew T.
Jul 2018
Matt was prompt in scheduling appointment for estimate, showed up for the estimate appointment and cleaning appointment when he said he would. Matt was professional, did a great job of cleaning the heavy traffic areas and had great follow-up. Didn't come in with a low ball price and then try to sell additional services to make the job bigger. He quoted what he thought would be required for me to be happy with the job the first time.
Response from Ace Carpet Cleaning and Water Restoration
"Awesomeness! Thank you for the positive feedback. I really enjoyed meeting you. We always try to be honest and upfront with our prices and explain the details of the job. Glad you're happy with our services. I hope to see again in the future and please pass the word on to friends and family!"
Mary D.
Jun 2018
Went very well. Floors look great. Matt's a very knowledgeable guy.
Response from Ace Carpet Cleaning and Water Restoration
"Thank you. It was nice meeting you, your husband, your mom, and all your "babies ". Wish you the best and hope to see you in the future."
Richard B.
May 2018
Matt was courteous, polite, and on time. The carpets came out like new and he gave us 2 yr warranty on stretching. Highly recommend this guy/company.
Response from Ace Carpet Cleaning and Water Restoration
"We're glad you're happy with our services. There was a few challenges on the stretching part but everything turned out great! The carpet cleaning went well too and all the pet stains came out. Thanks again for choosing Ace and hope to see you in the future!"
Karen A.
Apr 2018
This was my first encounter with Ace carpet cleaning but I can assure you it wont be my last. Like many who read this I have tended to go with the big corporate carpet cleaning companies. Sucked in my advertised low prices on room cleaning that are inevitably inflated by all the things you would think would be standard but are an added expense you typically decide to pay for. This time I decided to try calling a smaller company in, after finding one that was well reviewed on Angie’s List, and showing them what I need and getting a price quote. Matt, with Ace carpet cleaning was able to come by the same day I contacted him and when I told him I need the work done quickly he fit me in the very next day. At the time expected he showed up, and yes he did suggest I add a few rooms to the work I had requested and the price he quoted me for the added rooms was more than fair. The total time for the work from start to finish was 5 hours. The results were outstanding.
Response from Ace Carpet Cleaning and Water Restoration
"Thank you for the positive feedback. We always strive to provide the highest quality cleaning possible. We look forward to seeing you in the future."
Carolyn W.
Feb 2018
They had to postpone the service due to problems with their truck, but rescheduled and moved furniture back to compensate for the delay. The carpets look fine.
Response from Ace Carpet Cleaning and Water Restoration
"Thank you giving us a second chance to help you. I will share your review with our team. We appreciate your understanding."
Toni C.
Dec 2017
I called several carpet cleaning companies before speaking with Matt. I am having a party and needed service before the end of the week. Matt worked around my schedule and came out sooner rather than later. Matt and Steve did a fantastic job... my carpet looks brand new. Best of all No Pet Stains or Smells! (I have 5 dogs and 2 cats) I will definitely recommend ACE Carpet Cleaning.
Response from Ace Carpet Cleaning and Water Restoration
"Thank you so much for trusting. We are here to help make it “Like It Never Even Happened” and providing a review."
Lonnie J.
Oct 2017
He did an awesome job, got out stains that I thought were impossible to get out!
Response from Ace Carpet Cleaning and Water Restoration
"We are so glad you're happy with our services. There were some challenges on your job but we come prepared for a variety of situations. It was really nice meeting you and your family. Hope to see you again soon!!"
Licensing
State Contractor License Requirements
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FAQ
Ace Carpet Cleaning and Water Restoration is currently rated 4.9 overall out of 5.
Ace Carpet Cleaning and Water Restoration accepts the following forms of payment: CreditCard
Yes, Ace Carpet Cleaning and Water Restoration offers free project estimates.
No, Ace Carpet Cleaning and Water Restoration does not offer eco-friendly accreditations.
No, Ace Carpet Cleaning and Water Restoration does not offer a senior discount.
Yes, Ace Carpet Cleaning and Water Restoration offers emergency services.
Yes, Ace Carpet Cleaning and Water Restoration offers warranties.