Approved
Jerry's Appliance Service
Fridge, Freezer or Ice Maker Repair or Service, Appliance (Major Gas Appliance) Installation and Replacement, Clothes Washer or Dryer Repair or Service,
About us
At Jerry's Appliance Service, we pride ourselves on providing quality service that our customers can believe in. No matter the problem with your appliance we can take all of your homes appliance needs. Ask us about our weekly service! We look forward to working with you!
Business highlights
39 years of experience
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.569 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 17% | ||
| 4% | ||
| 1% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 69 reviews
Dave B.
May 2025
Clothes Washer or Dryer Repair or Service
On time. Quickly identified the problem. Was able to get the part the next day and install it. Pleasant and competent.
Carissa C.
Feb 2024
Oven or Stovetop Repair or Service
Jerry was quick to respond and very knowledgeable! He even cleaned our oven door for us after the repair - highly recommend!
Sherry F.
Jan 2024
Clothes Washer or Dryer Repair or Service
Unfortunately he was unable to help me part was out of production
Response from Jerry's Appliance Service
"How is it fair that I get a poor rating because of something that is totally out of my control? I can't manufacture the part and we have no way of knowing if a part is necessary or if needed whether or not it is available."
Linda M.
Nov 2023
Fridge, Freezer or Ice Maker Repair or Service
Jerry was very professional and thorough.
Larry K.
Feb 2023
Fridge, Freezer or Ice Maker Repair or Service
Jerry gets the job done
Tomas G.
Oct 2022
Fridge, Freezer or Ice Maker Repair or Service
He was very professional and very cleanness. The job got done, right
Dan S.
May 2022
Fridge, Freezer or Ice Maker Repair or Service
Very helpful and knowledgeable.
Steve B.
Apr 2022
Fridge, Freezer or Ice Maker Repair or Service
He was professional, got the part that was needed ASAP, had the dishwasher working as quickly as possible
Matthew L.
Mar 2022
Fridge, Freezer or Ice Maker Repair or Service
Very nice
James B.
Dec 2021
Fridge, Freezer or Ice Maker Repair or Service
Jerry was personable, knowledgeable, and fast. Explained all he was doing when asked.
Jeffrey K.
Dec 2021
Fridge, Freezer or Ice Maker Repair or Service
Professional and friendly. Explained everything that was done. JK
Matt M.
Sep 2021
Fridge, Freezer or Ice Maker Repair or Service
Repaired our fridge. Professional, polite, on time, and accommodated all our requests and was quick in responding to our questions before and after service. Would definitely hire Jerry again.
Maurice R.
Sep 2021
Fridge, Freezer or Ice Maker Repair or Service
I explained to Kerry prior to his arrival that we just purchased the home and had little info on the condition of the dishwasher other than it does not power on. Jerry arrived and within about 2 minutes discovered there was a wall switch that controlled the power to the dishwasher and it was turned off. One flick of the switch and everything worked so of course we felt stupid for not discovering the switch. It was a funny tale until Jerry proceeded to charge us $100 for the 2min worth of work. I explained to him I understood his trip charge but this literally took 2min of work. Since, we just moved in and will probably need future services I asked for his understanding and good business practice to not charge the full fee for such very limited service. He proceeded to tell me that we have a very nice house so we should have no problem affording it so his fee for that 2min of work is nonnegotiable at $100. I thought that was a very unprofessional statement as well as inconsiderate customer service. After that statement, we decided to just pay him and let him be on his way. Needless to say, we will NEVER be using his services again.
Response from Jerry's Appliance Service
"The customer was not charged for the work. He was charged for the trip to the house and the diagnosis. It was explained to the customer on the initial phone call that the trip and diagnosis would be. $98.00 plus tax. So, the customer knew that the absolute minimum obligation for me to come to his house and diagnose the problem, regardless of the result would be $98.00 plus tax."
Barb T.
Dec 2020
I just felt that with the Covid virus he should have been a little more considerate of people and had a mask on which he did not thank you all for being here
Diane B.
May 2020
Fridge, Freezer or Ice Maker Repair or Service
Timing was a little off - came to the job without necessary part and had to go get one so it took longer than needed. He's very nice and did a great job. My dryer is now nice and quiet
Sandra M.
May 2020
Fridge, Freezer or Ice Maker Repair or Service
He came within hours of calling, and came in the evening, which worked with my schedule. He also cleaned up afterwards.
Daniel R.
Mar 2020
Fridge, Freezer or Ice Maker Repair or Service
Susan R.
Mar 2020
Fridge, Freezer or Ice Maker Repair or Service
Very interested In meeting customers' needs. Knowledgeable and reasonably priced.
Gary E.
Feb 2020
Fridge, Freezer or Ice Maker Repair or Service
Jerry was absolutely great very professional and knowledgeable. I would highly recommend his service to anyone.
Angeline C.
Feb 2020
Fridge, Freezer or Ice Maker Repair or Service
He gave me a window of when he would be coming and then it was either later or he rescheduled. I did not receive an invoice and had to pay based on his word. Not sure what was fixed.
Response from Jerry's Appliance Service
"This note from Jerry at Jerry's Appliance Service: I asked customer if they wanted an invoice and they declined. Also, I invariably explain problems and parts needed before doing work and after repair is completed. I know I did in this case. If you look at 90% of my other reviews you will find I try to be thorough, professional and courteous in every phase of my business."
Diane D.
Oct 2019
Fridge, Freezer or Ice Maker Repair or Service
He came out the same day. He was professional and knowledgeable. I would hire him again.
Ellen B.
Sep 2019
Fridge, Freezer or Ice Maker Repair or Service
My stove was not worth repairing but it was good to know. He did a through inspection and explained the problem.
Gerry K.
Aug 2019
Fridge, Freezer or Ice Maker Repair or Service
came the next day
Marcia H.
Jun 2019
Fridge, Freezer or Ice Maker Repair or Service
Jerry was able to come the day that I contacted him. He had the dryer parts that he needed with him and got it fixed in short order. I would recommend him to friends.
Karen W.
May 2019
Fridge, Freezer or Ice Maker Repair or Service
Jerry called me before I was even done typing up my message. He was very professional, explained his pricing over the phone and was able to come the next day, which was a Saturday. Also did not charge extra for the weekend. My refrigerator was leaking water inside and collecting on the shelves and bottom. He found A hole in the water line very quickly and was able to fix it right away without having to buy an entire new hose. Highly recommend him.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Jerry's Appliance Service is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: Closed
Jerry's Appliance Service accepts the following forms of payment: CreditCard
Yes, Jerry's Appliance Service offers free project estimates.
No, Jerry's Appliance Service does not offer eco-friendly accreditations.
No, Jerry's Appliance Service does not offer emergency services.
No, Jerry's Appliance Service does not offer warranties.